How the Carolina Medical Alerts System Works
In three easy steps, get the help you need
Summon help
Simply push your Lifeline Personal Help Button. If you have our NEW Lifeline with Auto Alert, you will get an added layer of protection as it will automatically place a call for help if it detects a fall and you are unable to push your button.
Hear a reassuring voice
No matter the time or day, a trained Lifeline Response Associate will answer your call, access your profile, and assess the situation.
Get assistance
After assessing the situation, our associate will contact a neighbor, family member, or emergency services based on your specific needs, and follow up to confirm help has arrived.
Getting the right help in a timely manner really can be as easy as 1, 2, 3.